Q1: What makes this air purifier "medical-grade"?
A: Our purifier meets stringent medical device standards, featuring a HEPA14 filter (99.995% efficiency at capturing viruses, bacteria, and PM0.1 particles) and ozone sterilization technology, validated by clinical tests for use in hospitals and high-risk environments.

Q2: Is ozone sterilization safe for home use?
A: Yes! The ozone function is adjustable to stay within safe limits (≤0.05 ppm) per WHO guidelines, ensuring safety for humans and pets.

Q3: How does it protect against COVID-19 and flu viruses?
A: The HEPA14 filter traps 99.995% of airborne viruses, while ozone sterilization destroys residual pathogens on surfaces. Ideal for reducing infection risks in offices, hospitals, and households.

Q4: Can it remove pet odors and dander?
A: Absolutely! The activated carbon layer neutralizes stubborn pet odors, while the pre-filter captures 95% of pet hair and dander. Perfect for homes with cats, dogs, or allergy sufferers.

Q5: How often do I need to replace the filters?
A:

Pre-filter: Clean every 2 weeks, replace every1- 3 months depending on using environment.

HEPA14 + Carbon Filter: Replace every 1-3 months (under daily use).

Ozone generator: No replacement needed 

Q6: Is it suitable for large spaces like churches or malls?
A: Yes! With a CADR of 600 m³/h, it covers spaces up to 80㎡ (860 sq.ft). For larger areas, we recommend multiple units for optimal air turnover.

Q7: Does it produce harmful byproducts during purification?
A: No. Our photocatalytic oxidation (PCO) technology breaks down pollutants into harmless CO₂ and water vapor, avoiding ozone or chemical residue in standard modes.

Q8: Is there a warranty or return policy?
A: We offer a 2-year warranty. Free Shippping and 24/7 customer support are included.

Q9: How noisy is it during operation?
A: Noise levels range from 22 dB (Sleep Mode) to 55 dB (Turbo Mode). Quiet enough for bedrooms, nurseries, and offices.

Q10: Where is this product certified?
A: Certified by CE, RoHS, and ISO 13485 (medical device quality). Lab-tested for virus removal efficiency and ozone safety.

Still have questions? Contact us at [[email protected]] – we’re here to help! 🌟